Credit card fraud

Credit card fraud is present in our country, although its prevalence is subject to debate. In the cases I’ve handled, a SINGLE fraudulent transaction amounted to millions of pesos. A newly-created task force addresses the dilemma of whether a credit card company, which oftentimes absorbs the loss, should spend more money in prosecuting a fraudulent credit card transaction without the active participation of government agencies.

he PIA reports that the President issued Executive Order No. 573, creating an Anti-Fraud Task Force composed of the National Bureau of Investigation (NBI) and the Philippine National Police (PNP) to strengthen Republic Act 8484, or the “Access Device Regulation Act of 1998?.

The occurrence of credit card fraud is increasing and acquiring banks incur huge losses and suffer stunted credit card sales, ultimately threatening the survival of the credit card industry, including the negative repercussions in the domestic economy, the President said in the order that she signed Wednesday.

She said credit card fraud was a “form of economic sabotage as it creates a bad image for the country in the global market” at a time when the government was moving to boost tourism.

The Credit Card Association of the Philippines (CCAP) earlier appealed to Malacanang to give more teeth to its laws against fraudsters using illegally obtained information from credit cards, obtained mostly through store or restaurant personnel.

Although credit card fraud is not as widespread in the Philippines as in other countries – constituting less than one percent of credit card transactions here – the CCAP said there was a need for safeguards because of the inadequate security features of most credit cards in the country.

Of course, credit card fraud is present in our country. In the cases I’ve handled, a SINGLE fraudulent transaction amounted to millions of pesos. This task force addresses the dilemma whether a credit card company, which oftentimes absorbs the loss, should spend more money in prosecuting alone – without the active participation of government agencies – a frudulent credit card transaction.

Under Republic Act No. 8484 (the “Access Device Regulation Act of 1998″), in case of loss of an access device (a credit card, for instance), the credit card holder must notify the issuer or the credit card company of the details and circumstances of such loss upon knowledge of the loss. Full compliance with this procedure would absolve the credit card holder of any financial liability from fraudulent use of the credit card from the time the loss or theft is reported to the issuer.

See also: Credit cards – How to Stay Ahead of Runaway Credit Card Debt; Credit cards and unfair collection practices; What would you do as a credit card company?


  1. nag compain na po ako kaso po wla naman sila ginagawang action din amg interest. ano po ba amg gagawin ko

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  2. Hi atty,

    ako nakareceive ako ng text ganito ang sabi:

    CIBI / Credit Investigation Bureau Inc. Your civil case compalint has been finalized under RA 386 and RA 8484. We are going to serve with our investigation team after 24 hours. You may still hold through settlement of your obligation with SUN CELLULAR ACCOUNT. NOtify us by calling / text and look for ATTY. Mendoza or any legal officers available until June 12, 2015 on or Before 3:00 PM. Otherwise just prepapre necessary document with your lawyer for your defense. Thank you!

    Is it the same ba? I know alang nakukulong sa credit card na utang pero pareho din po ba sa may telecommunications company, kasi not familiar with RA 386. Tinext ko nmn ung number na nagsend nun, tinanong ko kung sun cel mismo sila or collections agency, di n sumagot saken…is it safe to say na pwede ko i ignore ito? Thank you in advanced

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  3. Sir help nmn po..

    May Flexi loan po ako sa PSBANK which is almost 3 yrs kon dn d nababayran
    due to financial crisis, dati nmn po updaed ako magbyad. Ngayon tlg medyo
    hirap po. ThenI received a mail from a collection agent na from 40k e 110k na
    daw poa ng utang ko..Help nmn po kung pano gagwin ko Madedemanda na po ba ako ng tuluyan?

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