Tag Archives: consumers

Philippine Lemon Law

Philippine Lemon Law: Consumer Claims before its Effectivity

Questions and confusion come with all things new. Same with the Philippine Lemon Law (Republic Act 10642, full text). Let’s tackle something basic. It’s not about the coverage or the claim procedure. Something more basic — what happens to brand new motor vehicles purchased BEFORE the effectivity of the Philippine Lemon Law? Or shall we reckon it from the issuance of the Implementing Rules and Regulations (the DTI is required to issue the IRR within 90 days from effectivity of the Philippine Lemon Law). [Update: the Philippine Lemon Law took effect on 7 August 2014; see also effectivity and coverage] Continue reading

Philippine Lemon Law

Why Motorcycles Are Not Covered by the Philippine Lemon Law

We’ve previous noted that the exact coverage of lemon laws varies from one country/jurisdiction to another, but lemon laws uniformly refer to “lemons” as defective products [see Q&A on the Philippine Lemon Law (Republic Act 10642)]. In the Philippines, President Benigno Aquino signed the Philippine Lemon Law (Republic Act 10642,full text) into law on 15 July 2014.  Continue reading

Philippine Lemon Law

Steps in Availing of Consumer Rights under the Philippine Lemon Law

We know a few things about Republic Act No. 10642, also known as the Philippine Lemon Law, and we’ll know a whole lot more about this newly signed law as soon as the Department of Trade and Industry (DTI) issues the necessary Implementing Rules and Regulations (IRR). Based on what we know about the law, here are the steps that a consumer must take to avail of his/her rights under the Philippine Lemon Law [Update: the Philippine Lemon Law took effect on 7 August 2014; see also effectivity and coverage]: Continue reading

Q&A on the Philippine Lemon Law (Republic Act 10642)

The exact coverage of lemon laws varies from one jurisdiction to another, but lemon laws uniformly refer to “lemons” as defective products. After numerous bills filed in Congress through the years, the proposed lemon law has been approved by both chambers and on 15 July 2014, President Benigno Aquino signed the Philippine Lemon Law (Republic Act 10642, full text), set to take effect fifteen (15) days from publication [Update: the Philippine Lemon Law took effect on 7 August 2014; see also effectivity and coverage]. While this law directly affects only a small portion of the population, the fact remains that this law covers a major purchase or investment, with the purchase money coming from years of hard work. Let us dissect this new law. Continue reading

Philippine Lemon Law (Republic Act 10642; full text)

(See also Question and Answer on the Lemon Law; Claim Procedure; Consumer Claims Before its Effectivity; Motorcycle Coverage)

Republic of the Philippines
Congress of the Philippines
Metro Manila

REPUBLIC ACT NO. 10642

AN ACT STRENGTHENING CONSUMER PROTECTION IN THE PURCHASE OF BRAND NEW MOTOR VEHICLES

SECTION 1. Short Title. – This Act shall be known as the “Philippine Lemon Law”. Continue reading

DOTC-DTI Joint Administrative Order 1: Bill of Rights for Air Passengers

[See also Primer on the Bill of Rights for Airline Passengers]

JOINT DOTC-DTI ADMINISTRATIVE ORDER NO. 01
Series of 2012

SUBJECT: PROVIDING FOR A BILL OF RIGHTS FOR AIR PASSENGERS AND CARRIER OBLIGATIONS

Continue reading